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CAD Analyst: Overview
Decision-makers in emergency services can use CAD Analyst to
generate objective data concerning current response performance.
This application filters and processes key data from existing CAD or
Records Management System (RMS) and utilizes that historical
information to evaluate response performance. The user can quickly
identify significant results of the analysis with the color-coded
maps generated by the program.
Full Screen view of
CAD Analyst showing the performance of a single agency (station).
Key Benefits of CAD Analyst:
- Taps into historical CAD data and reviews current workloads
and response performance
- Performs on-the-spot “what is” analysis of the department’s
current performance
- Generates objective, factual data to explain departmental
performance at all levels
- Enables decision-makers to gain insights into current
performance
- Prints easy-to-understand, color-coded maps for analysis and
reporting
- Zooms in for a view of all incident data and factors
including landmarks, schools, or churches, for example
Color-coded
display of response performance in CAD Analyst.
Key Features:
- A workload and response performance calculator for specifying
days of the week, times of day, seasons of the year, and incident
type groups. CAD Analyst can extract incidents of a given type or
time period and display their density thematically in a map.
- Average performance buttons for viewing specific responses by
type such as average first unit, first EMT, first paramedic, and
second engine-on-scene with green indicating acceptable performance
and red unsatisfactory performance.
- Performance button for displaying thematically the percentage of
incidents meeting performance targets.
- Zoom button for close-up viewing of all color-coded incidents in
that zone. The user can click on a star to obtain all details about
an incident including number, date, location, etc.
- Print button.
With the calculator, emergency managers can perform on-the-spot
strategic analyses using their own computers.
Color-coded
display of response performance in CAD Analyst.
Capabilities of CAD Analyst:
With CAD Analyst as a tool for evaluation, decision-makers can:
- Review current coverage using different response criteria
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Experiment with different time targets
- Calculate response performance reports by individual zones
- Compute scores by station area
- Plot incident plots along with the line-up and response
performance info
- Plot unit response plots along with their response performance
- Obtain response performance reports by call category
- Obtain response performance reports by individual zones
- Print color coded maps along with scores
- Create reports/presentations by easily exporting color-coded
maps into PowerPoint
- Analyze selected incidents in multiple ways using multiple
criteria
- Shift
- Time of day
- Day of week
- Month
- Type of call
- Specific unit areas
Projects using CAD Analyst include:
- Statistical mapping of the workload and call-to-scene
performance on all MVAs occurring during weekday rush hours in
tourist months.
- Distributions of average dispatch handling, turn-out, and
call-to-scene times of the first engine on Structure Fires. The
darker the green, the better, and the darker the red, the worse
when compared to target times.
- Distributions of the percentage call-to-scene performance of the
first paramedic on life-threatening medical calls.
CAD Analyst can also:
- Analyze the frequency with which units respond outside
their first due areas;
- Compare response performances across shifts;
- Compare peak vs. non-peak response times;
- Identify whether the CAD is dispatching the wrong units;
- Analyze the effect of changes in deployment
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